Workforce Development (CPD)

In May 2015 an external review of CPD, delivered by a number of sections (General Practice, Dental, Professional Support Unit and Careers), was instigated. The external reviewers were Dr Mike Gilbert, Director of Quality Graduate Entry Programme, Swansea University and Mr Stewart Humphreys, a management consultant from Acep Consulting Limited. 

The review began in June 2015 and the final report was released in January 2016. The Executive Summary was circulated to staff in early February 2016 and contained 19 recommendations which were categorised under critical, medium priority and aspirational.

In order to consider and act on these recommendations, Professor Gallen formed the Workforce Development Steering Group (formerly known as CPD Steering Group) made up of senior members of Wales Deanery staff with externality coming from Clare Sinclair, Head of Cardiff University CPD Unit and chaired by Interim Deputy Dean, Dr Ian Collings.

Vision and Mission

Our vision is to provide excellence in learning and development opportunities for the medical and dental workforce mapped to the NHS clinical and educator roles, to produce and maintain highly skilled and competent professionals able to support the delivery of patient centred healthcare.

Our mission is to either directly commission or manage the delivery of high quality cost effective learning and development opportunities. These opportunities will demonstrate identifiable and measurable learning outcomes which are appropriate to the needs of the workforce and satisfy professional bodies, UK regulators and Welsh Government requirements.

They also proposed and agreed definition of CPD is ‘a continuing learning process, outside HEI accredited undergraduate and postgraduate training, which enables medical and dental professionals to maintain and improve their performance across relevant areas of their medical/dental practice through the development of knowledge, skills, attitudes and behaviours. It covers verifiable* learning activities i.e. lectures, seminars, courses and conferences both formal and informal, by which medical and dental professionals keep up to date. The purpose of this CPD is to help improve the safety and quality of care provided for patients and the public (in this context verifiable CPD is that which is delivered in a structured manner with defined learning outcomes and has gone through a quality assurance process. It is not personal study e.g. reading an article in the BMJ/BDJ)’.

Due to some confusion about the scope of the project and the use of the term CPD, we are now using Workforce Development to give a more accurate reflection of the variety of education and training activities covered by the project.


Five key objectives for the project are:

  1. to develop a clear set of uniform principles that can be applied across all sections and units within the Wales Deanery;

  2. to undertake a learning needs analysis of the medical and dental workforce and develop a collaborative approach to addressing these needs;

  3. to develop a standard Wales Deanery wide approach to the quality assurance of commissioned and delivered CPD and all other educational activity including the setting of learning outcomes and the standardisation of evaluation and feedback processes;

  4. to develop a standard process for the collection, monitoring, analysis and reporting of all educational activity data;

  5. to work towards and agree a costing model that makes CPD and other educational activity cost effective across all disciplines and cost transparent whilst aiming for a breakeven position for all courses.

Project phases

Given the size and scope of the project the project there are four Project Phases with initial timescales for each phase.

PHASE 1 – Scoping – Completed

PHASE 2 - Collation of information – Completed

PHASE 3 - Development of Principles – Completed

PHASE 4 - Implementation of Workforce Development Strategy – Commenced October 2017

The Principles

The Principles of the Workforce Development project are:

  • PLAN –  We will align all activities with the Strategic Plan and the Workforce Development Strategy, in accordance with regulatory standards.
  • COST – We will develop a Workforce Development financial framework to underpin all activities in order to provide transparency.
  • RESOURCE – We will establish an appropriate organisational structure and business systems to effectively and efficiently manage activities.
  • QUALITY – We will develop a framework to underpin the quality assurance and management of all activities.
  • ENGAGEMENT – We will ensure effective engagement with all stakeholders.
  • INNOVATION – We will be innovative in the development and delivery of quality CPD and all other educational activity.


The key outcomes from the Workforce Development Project are:

  • A united, consistent, streamlined approach to CPD and all other educational activity across the Wales Deanery
  • Cost Effective learning and development opportunities
  • The use of generic business systems
  • The delivery of high quality learning and development opportunities.

We are currently in the process of updating the information on this page as we make the transition from Workforce Development Project to Workforce Development Strategy. In the interim, please see this video presentation from Dr Ian Collings giving the most up to date information of the Workforce Development Strategy within Wales Deanery. 

For further information on this project please contact Dr Jan Davidge, Workforce Development Project Manager on (029 20) 687579 or email

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