Help & Support

We're here to help...

The Wales Deanery takes pride in fostering an inclusive and supportive culture for its staff and trainees. We have comprehensive processes for dealing with doctors in difficulty, the overall satisfaction of trainees in Wales is the best in the UK, and many training concerns are resolved before impact on patient safety, as a result of our risk based and escalated approach to trainee concerns and our visiting process.

It’s easy to access our help and support:

Workplace issues

If you are experiencing personal problems or issues in the workplace our Professional Support Unit is responsible for all doctors in training in Wales. Whether you are a trainer or a trainee, the unit provides advice, guidance and information to all parties involved in the management of postgraduate medical training.

Contact the Professional Support Unit

 

Training Issues

If for some reason you are worried about the quality of your training and wish to raise concerns, we’re keen to hear what you have to say. We have swift and confidential processes for responding to all concerns raised.

Contact the Quality and Postgraduate Education Support Unit

 

Wales Deanery complaints policy

The Wales Deanery aims to deliver a service and have processes and methods that are fair, transparent and free from discrimination.

However hard we try to respond to the wishes and aspirations of those we support, we do recognise that, on occasion, our service may fall short of expectations.

See the Wales Deanery complaints policy

 

General Enquiries

If you have queries about the Wales Deanery, or if you would like information about any of the services we provide, please get in touch.

Contact the Wales Deanery

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